A short while ago I had forgotten my music player and portable speaker at a bachelorette party in Panama City. I didn't realize it until the following night when I was getting ready to work another party, which caused me to scramble for a substitute player. So I called the previous customer and asked her if I had left the items. She confirmed that I did, and offered to mail them back to me. I text messaged her my mailing address.
The package arrived with all of my things intact. I was grateful. Usually if I forget items, most people won't even bother to help me get them back.
In addition my music player and the speaker, the customer attached this card sealed in a pretty red envelope:
I went ahead and charged everything for you. I am sorry that you forgot them. Thank you for being awesome for our bachelorette party/weekend!
Everyone had a great time! Oh and thanks for getting those guys off of our limo. Some people know no boundaries. But thanks for everything, again! Good luck with your book! I have always wanted to write one. I look forward to reading it.
Have a great day,
That letter made me smile. It also made me realize how such nice customers make this job so much fun and rewarding. In return, I promised to mail her a free copy of my book along with another random gift.